We are truly sorry to hear about the troubles you have experienced regarding withdrawals, technical issues, and bonus restrictions. We believe in transparency, and our terms are always made available to ensure players know what to expect before using any offer.Your feedback is not taken lightly. Equally, your recognition of the support team and the VIP program means a great deal to us—these areas are designed to ensure that every player feels valued, with assistance available whenever it is needed.Thank you again for sharing your perspective with such clarity. Our team always strives to provide prompt and friendly assistance, and feedback like yours motivates us to keep improving every day.Thank you for trusting us and being part of our community—your support means a lot! Dutch players should be aware of the risks when using unlicensed platforms.Update 18-12No responses on my email.
- As far as we are aware, no relevant casino blacklists mention JackTop Casino.
- Our database presently holds 4 bonuses from JackTop Casino, which are listed in the ‘Bonuses’ section of this review.
- Ultimately, the complaint was closed since the player stopped responding.
- While these spins are usually part of first-time promotions, existing players can also win them during special tournaments.
- JackTop Casino has an average customer support, judging by the results of our testing.
- Typically, these codes are found on the official website’s promotions section or through newsletters sent to registered players.
We’re so glad to hear that you’re jacktop enjoying both the bonuses and our selection of games. This will allow our support team to verify your identity securely and investigate the situation thoroughly.We are ready to support you and remain committed to fair and responsible play for all our users.Kind Regards,Jacktop Casino Team Responsive support service provides quick resolution of questions. Excellent site, everyone will find a game to his liking and most importantly, feel the ease of making deposits and withdrawals! I had a very pleasant time playing at this casino.
Hoe Registreer je bij Jacktop Casino?
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino’s size and player feedback. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. We also appreciate your kind words about our support team; their commitment to being responsive and solution-oriented is something we take great pride in.Your review not only encourages us but also guides others looking for a dependable and engaging gaming environment.
Player’s withdrawal is delayed and account is blocked.
He sought full reimbursement of his deposits and an investigation into the operators’ practices. He reported embezzled funds totaling €32,918, refusal to close his account despite repeated requests, and a lack of responsible gambling interventions. JackTop Casino has an average customer support, judging by the results of our testing.
- Don’t spend you money people!!!
- We believe in transparency, and our terms are always made available to ensure players know what to expect before using any offer.Your feedback is not taken lightly.
- Dutch players should be aware of the risks when using unlicensed platforms.Update 18-12No responses on my email.
- Dear Jackpot Casino,Thank you once again for blessing me with your legendary copy-paste response — the exact same one you send to literally every single person on Trustpilot.
- The seamless interface minimizes downtime and helps players jump straight into the excitement, whether that is placing table bets or spinning the virtual reels.
- I contacted them to request a full refund and am currently waiting for a response.
- 3 deposits money went straight thru not a feature for free spins in sight..DISGUSTINGNow they won’t close my account when I’ve emailed 3 times asking they just…
Jacktop Casino op Mobiele Apparaten
Jacktop have a lot of nice bonus slots to play. Some people mention low withdrawal limits. Follow the rules (principles) of responsible gaming. You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
Jacktop stortingsmethodes
Our independent casino review team has taken a detailed look at JackTop Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. Whether someone wants to start small with bonuses or explore the extensive table games catalog, the platform caters to all tastes. Audited by independent bodies, it also offers competitive reward structures for fresh sign-ups and long-term players.
Due to a high volume of inquiries, some responses may take longer than usual, but please rest assured that our team is doing everything possible to address each case efficiently.As soon as there are updates regarding your request, we will reach out to you directly. I have now been trying for two days to reach someone via live chat, but each time I received a message saying they cannot respond at the moment and that I should send an email. We sincerely apologize for the worry and frustration this has caused.Our team has already reviewed your case in detail and responded to you directly via email. Replied to 78% of negative reviews
Please know that we take every piece of feedback seriously, as it helps us improve and provide a better experience for all our players.Our team reviews each case individually to ensure that concerns are addressed fairly and thoroughly. Jacktop Casino serves as an exciting online hub for Australian players who crave top-tier slots, classic table games, and modern live-dealer experiences. Your satisfaction is our priority, and we are committed to carefully reviewing each case to ensure that our players receive the best possible service.Please rest assured that your situation has already been brought to our support team’s attention, and we are actively investigating it.
The email I used for this review is the exact same one linked to my account — so don’t act like you can’t find me or that I haven’t contacted you. I’ve contacted your support over and over and you ignore everything.Don’t pretend you’re “reviewing my case” — you have done NOTHIN… A few days ago, you were offered a bonus when making a deposit. I strongly advise everyone to stay away from this casino.Every time you win, you end up waiting two weeks or even longer to receive your payout. Lots of games, good costumers service,point of wath can be beter is witdwrall but i think its a personal case.
Jacktop Casino has an amazing variety of games, and the loyalty program rewards me generously. The user-friendly interface and rapid AUD withdrawals keep me coming back for more. Rewards can also come in the form of extra spins, deposit enhancements, or even luxury items for the highest ranks. Although terms and conditions apply, the experience can be a great starting point for more in-depth play.
I won £433 which I spend because I couldn’t get verified, every time I sent documents it was not good enough t… Don’t touch this site they are a total joke, getting your account verified is total joke. When I send an email to discuss this they BLOCKED my account. They blocked my account as soon as I lost more than 1500€. They do not have a UK licence.Absolute scam of a casino. Used chat 3 times regarding the situation.Nothing happened.Don’t use it.
The casino stated that the player’s account was not verified, which was why the withdrawal had been canceled. The Complaints Team extended the response time multiple times recommending the player to submit better-quality selfies to the casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos’ approach in resolving them. Thanks to responsive communication, new and experienced members of Jacktop alike often commend the team for timely and courteous help.
After multiple communications, her account was ultimately verified, and she successfully received her withdrawals. The player was frustrated with the ongoing requirement to provide selfies for verification, which continued to be rejected.The Complaints Team intervened and assisted her in navigating the casino’s verification process. The issue was resolved when the player confirmed receipt of the withdrawal amount of 1250 euros, and the complaint was marked as resolved in the system. The player from the Netherlands had requested a withdrawal less than two weeks before submitting this complaint. It was noted that the casino operated without a valid license in Japan, limiting regulatory recourse for the player.